Privacy Policy

This Privacy Policy describes how I Got In Ltd collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.This policy as laid out here complies with Canadian legislation (The Personal Information Protection and Electronic Documents Act), EU legislation (The General Data Protection Legislation), and US legislation (The California Consumer Privacy Act).

Last updated: [9/16/2021]

I Got In Ltd is committed to protecting your information. As such, this Privacy Policy describes how I Got In Ltd collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support, or if you contact us offline. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

Customer support information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

 

This Policy does not apply to public information, non-personal information, or anonymized data as allowed by applicable law.

Collection of User Information through the igotin.com Website

 

Through the igotin.com website, I Got In Ltd automatically collects and stores select information in log files. This information includes but is not limited to your general location your IP address, your web browser, and other information that relates to your use of igotin.com. I Got In Ltd may use this information to regularly improve our services, web design, and/or user experience.

 

Information Collected at I Got In Ltd Events

 

I Got In Ltd collects and stores select information (such as names and contact information) of attendees at any events organized/hosted by I Got In Ltd or events in which I Got In Ltd participates. This information is used to send information relating to the event in question. It may later be used to send information relating to other similar events, products, or services which may be of interest to you. It may also be used to develop an understanding of what the I Got In Ltd community needs and what interests them in order to best tailor our products and services.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information and Data

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Stripe to power our online store. You can read more about how Stripe uses your Personal Information here: https://stripe.com/en-ca/privacy.

  • We also share the following information with Facebook: contact information (email addresses and/or phone numbers) email addresses, phone numbers, and your browsing habits. Facebook uses this information to connect users through their network.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • We will notify you immediately should I Got In Ltd be acquired by, sold to, or merged with another company. We will also notify you immediately should there be any changes in how I Got In Ltd collects or uses your personal information. You will be notified either through email or a notice posted on igotin.com.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. Or, to opt out of Google Advertising Features specifically, you can access Google Analytics' currently available opt-outs. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We use both Facebook’s Conversion API and Facebook pixel. Purchase information between Stripe and Facebook is sent by the Conversion API. This interaction cannot be blocked through the use of ad blockers installed on your web browser. We also share your personal information (name, location, contact information, browsing habits on igotin.com) with Facebook to match users on their network.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, and keeping you up to date on new products, services, and offers.

Marketing

Using the personal information you share with igotin.com, I Got In Ltd may on occasion send marketing communications. You can remove yourself from our mailing list by clicking the unsubscribe button located at the bottom of all I Got In Ltd communications or by sending us an email at info@igotin.com.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention and Protection

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Stripe uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.

  • Temporary deny list of credit cards associated with deny listed IP addresses. This deny list persists for a small number of days.

Sharing User Information with Third Parties

I Got In Ltd does not share or sell any of our users’ personal information to third parties [Is personal information collected by third parties or public sources?].

Sharing User Information with Others

I Got In Ltd collects user information through our I Got In Ltd contact forms located at igotin.com and maintains them in association with a user profile. I Got In Ltd stores this information in database(s) hosted by a third party. These third parties for not have access to your information beyond cloud storage and retrieval purposes.

The conditions under which we may share users’ personal information with third parties for third party use are as follows:

  • Users request/authorize that I Got In Ltd share their information with third parties

  • In compliance with the law, in order to enforce an agreement between I Got In Ltd and its users, in order to protect the rights, safety, and/or property of I Got In Ltd, its employees, or others

  • I Got In Ltd provides the information to those who provide services on our behalf, such as vendors, service providers, or agents.

  • To those legally authorized to act on your behalf or to address any claims or disputes

I Got In Ltd may also gather information about those who visit igotin.com and those with igotin.com accounts. I Got In Ltd may disclose the results of this process to our partners, service providers, advertisers, and other third parties for the purposes of marketing or promotion. This information will not be personally identifiable, all data collected under these conditions is aggregated data.

The igotin.com website uses interfaces with select social media sites such as Facebook and Instagram. Should you like or share I Got In Ltd content through these sites, be sure to familiarize yourself with their privacy policies.

I Got In Ltd may promote our services through third party sites and social media. In such cases, you will be asked to share personal information in order to receive any communications pertaining to these services. Under these circumstances, third parties may collect personal information and share it with I Got In Ltd should your permit it. Any information you share with I Got In Ltd directly may be provided to these third parties in which case your information will be subject to the terms of their privacy policy. In these conditions, your personal information will be subject to both I Got In Ltd’s privacy policy and that of the third party.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Canada and then will be transferred outside of Canada for storage and further processing, including to the United States. For more information on how data transfers comply with the GDPR, see Stripe’s GDPR Whitepaper: https://stripe.com/en-ca/guides/general-data-protection-regulation

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies, Pixels, and Similar Technologies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Pixels are segments of JavaScript code through which we monitor and track visitor activity on igotin.com

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies and Web Beacons

The igotin.com website uses cookies and web beacons in association with emails delivered by I Got In Ltd to optimize the site’s functionality and to collect and analyze data on our web traffic. Cookies may be delivered in either a first-party or a third-party context. The igotin.com website also collects information pertaining to visits to the site. You can learn about how to manage your cookies and web beacons by exploring the privacy settings on your web browser.

I Got In Ltd uses Google Analytics on igotin.com, a web analytics tool provided by Google Inc. Google Analytics also uses cookies and stores the information collected by said cookies on Google’s servers. The purposes for which Google collects information include but are not limited to evaluating your use of the site, compiling reports on site activity, and providing other services relating to your use of the site. Google may transfer this information to third parties when it is required by law or where third parties process the information in their stead. Google will not associate your IP address with any other data they store. By using igotin.com, you consent to having Google process your information as described in this privacy policy.  

I Got In Ltd also uses a marketing database management program. This program deploys a cookie when you interact with marketing content such as emails or marketing-based landing pages on igotin.com. This cookie collects personal information such as your name, the pages visited on igotin.com, and your history arriving at igotin.com. This information is used by I Got In Ltd to evaluate the efficacy of our marketing campaigns. You may adjust your browser settings to block these cookies should you prefer to do so. By using igotin.com you permit the processing of your IP address by third parties so as to determine your location for currency conversion purposes. Furthermore, you agree to have the appropriate currency stored in a session cookie in your browser. By doing so, the currency relevant to your region or location will remain consistent when you browse igotin.com so that all pricing information is accurate and relevant to your needs. 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Security of Your Information

I Got In Ltd maintains physical, technical, and administrative safeguards to protect your personal data and information shared through igotin.com. These safeguards include regular testing of our security technology and the restriction of access to your data only to employees who need your information to provide appropriate services. All I Got In Ltd employees are trained in the importance of confidentiality, privacy, and security.

Data Storage/Retention

I Got In Ltd stores your personal data and information on its servers and the servers of cloud-based database management services engaged by I Got In Ltd. This data is retained for the duration of your relationship with I Got In Ltd and for a period of time after the conclusion of said relationship in order to more easily recover your account should you choose to renew it at a later date. Your data and information is also used in order to regularly improve the operations of I Got In Ltd. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

If we make material changes to this policy, we will notify you through your email or through an announcement on the igotin.com website, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We encourage you to regularly check this policy for any updates. Should any of your contact details change, it is the Customer’s obligation to update contact details.

Acceptance

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.

 

Contact

For more information about our privacy practices or if you have questions, please contact us:

By email: info@igotin.com

By phone: 1-800-273-0317